Returns & Exchanges
At Dylan Talks Tone, we stand behind the quality of our boutique pickups and guitar electronics. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the specific reason for your return to receive a Return Merchandise Authorization (RMA).
Secure Packaging
Carefully pack the electronics in their original protective packaging, ensuring all wiring, mounting hardware, and documentation are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label or use a trackable carrier to send the package back to our workshop for inspection.
Inspection and Refund
Once our technicians verify the component's condition, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing