Frequently Asked Questions
Everything you need to know about Dylan Talks Tone products and services.
How long does it take to ship my order?
Most orders are processed within 3-5 business days. Since many of our pickups and electronic components are hand-wound or custom-built, lead times may vary during high-demand periods.
Do you offer international shipping?
Yes, we ship our boutique guitar components worldwide. Shipping costs and delivery times are calculated at checkout based on your location and selected carrier.
What is your return policy on pickups?
We offer a 30-day satisfaction guarantee. If you are not happy with your tone, you can return the product in its original condition. Please note that custom-ordered items may be subject to a restocking fee.
Are your pickups compatible with my specific guitar model?
Our pickups follow industry-standard sizing. However, if you have a unique or vintage instrument, we recommend checking the dimensions listed on the product page or contacting our support team for a compatibility consultation.
Do you provide installation wiring diagrams?
Absolutely. Every electronics order includes access to digital wiring diagrams to ensure you get the best performance and tone out of your new gear.
Can I request a custom wind or specific output?
Yes, we specialize in custom tones. Please use the contact form to reach out with your specific requirements, and Dylan will work with you to create the perfect sound for your playing style.